Do you know how to get help in an emergency when it is not safe to speak or you can’t?

I didn’t. So here it is.

If an 000 caller doesn’t respond to the operator’s question: Emergency. Police? Fire? Ambulance? the call is put through to an interactive voice response (IVR).
The IVR will ask you to press 55 if you require emergency help.
It will ask 3 times before the call is disconnected.

If you press 55, the call is put through to the police who will try to locate you.

Police use the address for the phone service account where you live so make sure it is up to date.

If your call for help is not from your service address, police will still try to locate you.

Another great option is to install the EMERGENCY+ app on your lock screen of you phone. This integrates a call from 000 with critical location details.

I had no idea about Silent Emergency Calls and neither did a domestic violence helpline I rang for clarification when researching this tip.

Duirng 2020 lockdowns and restrictions, domestic violence increased as did suicide and self-harm so 55 is as vital to know as 000.

Knowing this information may also help your mental health.

We have no idea how many lives we could save if we shared this information.

Would you share it too please?

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As author of a best-selling textbook on Management and Organisational Behaviour, now in its eleventh edition and used by over half a million students, I have read with great interest Anne’s innovative and thought provoking work on the neuroscience of change and The Almond Effect®. I am pleased to reference the work of Anne Riches in this major text as an internationally recognised leader in neuroscientific research and the management of change.
Laurie J. Mullins, Author – Management & Organisational Behaviour, Pearson Education Ltd
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Lyall Lukey, Convenor ELF Smartnet NZ
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Peter Niboli, Director, California Retail, JR Simplot Company
Thank you for another fantastic course. The course is great, and obviously meticulously planned. Through your own diverse experiences, your ability to think so quickly, your commitment to listen, understand and communicate effectively, you are able to bring issues to life. Your abilities and confidence become instilled in your participants, and as a manager, I have seen that transferred to the workplace.
Telephone Sales Manager. Call Centres, Qantas
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Virginia Briggs, Acting Chief Executive Officer, MinterEllison
Anne brought a hugely impactful authentic and accessible style of presentation and conversation to the eBay Australia... Anne's unique style of connecting with participants in a caring and personable way through sharing her own experiences and knowledge on mental ill health was so wonderful. We have received so many fantastic reviews from staff who said the session deeply resonated with them and has helped them know how to start those challenging but important conversations.
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