Regardless of company or industry, most employees tend to respond to change in the same way: with reluctance and trepidation. Often, we don’t even know why we respond the way we do; we just notice ourselves becoming resistant to change, despite the obvious potential for growth and development.
By understanding these issues and with the knowledge of how people are likely to react, we are able to effectively train leaders to implement change.
Our people leaders have been able to immediately translate their new understanding into their daily work and feel equipped to be able to confidently lead through the next period of change. The common language and understanding is invaluable. STAR and ANTs would appear to be a new most commonly used terms within the organisation.
Anne, thank you for your wonderful contribution towards the above mentioned conference.
Your ability to deliver a Workshop that clearly appealed to our conference delegates indicates that you took the time to research our industry and that in itself made the presentation so much more relevant and appealing to the audience.
Again, thank you for your contribution to what has turned out to be a most successful conference event and we look forward to the opportunity of working together again in the future.
– Head of Conferences & Events, Travelscene American Express