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Less than 1/10th second to trust or not

19 January 2016 by Anne Riches Leave a Comment

No!

Do you make snap judgments? Do you jump to conclusions?

When you’re at a party, a bar, deciding where to sit on a bus, serving a customer, interviewing someone, meeting your new boss, meeting staff as their new boss, watching new neighbours move in – how long does it takes you to ‘sum someone up’? What if you see the face of an alleged criminal on the television? And how long does it take when you meet your daughter’s new boyfriend or your boyfriend’s new girl? Two minutes? Ten minutes? Think again.

I am sure you would say you make a considered decision and don’t rush to conclusions. You might say: ‘I always give someone the benefit of the doubt’. But we all know it doesn’t work like that – and the science appears to back up what really happens.

What the science says

According to some research published in the Journal of Psychological Science by Professor Alex Todorov of Princeton University, it takes us less than 1/10th of a second to decide if we trust someone or not. We respond intuitively to faces so rapidly that our reasoning minds may not have time to influence our reaction. And our intuitions about attraction and trust are among those we form the fastest.

“The link between facial features and character may be tenuous at best, but that doesn’t stop our minds from sizing other people up at a glance,” says Todorov, “We decide very quickly whether a person possesses many of the traits we feel are important, such as likeability and competence, even though we have not exchanged a single word with them. It appears that we are hard-wired to draw these inferences in a fast, unreflective way.”

Trustworthiness and fear are connected

Why does this happen? Can we change our reaction? [Read more…]

Filed Under: Amygdala and The Almond Effect, Articles, Emotional Intelligence in Change Tagged With: amygdala, control, decisions, emotions, empathy, leadership, science, The Almond Effect

Are you as good a listener as you think you are?

21 October 2015 by Anne Riches Leave a Comment

Think you’re a good listener? Most people think they are. Yet if you checked it out with the other person in the conversation, the ‘listener’ may be deluding themselves.

Listening is a critical skill that research shows impacts up to 40% of your performance according to Dr Travis Bradberry.

I am always intrigued by leaders who believe that have high emotional intelligence even though they check their phone while you are in conversation with them!

Here are some great tips from Dr Travis Bradberry on How (And Why) To Become A Fabulous Listener

Filed Under: Change Leadership, Emotional Intelligence in Change Tagged With: empathy, EQ, leadership

I think I am a good listener – but am I wrong?

28 September 2015 by Anne Riches Leave a Comment

 

Girl doubt shutterstock_196305239An insightful piece on empathy.

Do you think you are a good listener?  This article made me think about whether I really am – and to check it out with some people. A good reminder for all of us to check our empathy skills – they may need some honing!

How to be a better listener

Filed Under: Emotional Intelligence in Change Tagged With: emotions, empathy, leadership

Leaders – do you have a blind spot?

21 September 2015 by Anne Riches Leave a Comment

Blind leader shutterstock_133446581Useful article in Korn Ferry briefings by Glenn Rifkin

Filling in your Blind Spots The Self-Aware Leader

 

Filed Under: Change Leadership, Emotional Intelligence in Change Tagged With: brain, change, EQ, leadership

11 great tips on dealing with uncertainty

14 September 2015 by Anne Riches Leave a Comment

woman feelings car

 

The Almond Effect often shows up when we are facing uncertainty in life especially in change.

Here are some useful tips from Dr Travis Bradberry: How successful people overcome uncertainty

Filed Under: Emotional Intelligence in Change, Neuroscience of Change Tagged With: amygdala, change, emotions, EQ, uncertainty

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