Anne Riches

Change Leadership

I think I am a good listener – but am I wrong?

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Girl doubt shutterstock_196305239An insightful piece on empathy.

Do you think you are a good listener?  This article made me think about whether I really am – and to check it out with some people. A good reminder for all of us to check our empathy skills – they may need some honing!

How to be a better listener

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As author of a best-selling textbook on Management and Organisational Behaviour, now in its tenth edition, I have read with great interest Anne’s innovative and thought provoking work on the neuroscience of change and The Almond Effect®.

I am pleased to reference the work of Anne Riches in this major text as an internationally recognised leader in neuroscientific research and the management of change.
– Laurie J. Mullins, Author – Management & Organisational Behaviour, Pearson Education Ltd

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