You need a high-performing team to fly the plane you are travelling on, right?
Have you stopped to think that most flight crews/teams form only a few minutes before they get on the plane. They may not know each other, let alone have worked together but they’re going to take you up to 35,000 feet – will they work well enough as a team to get you safely back down?
That’s why I found G.Shawn Hunter’s blog post on swift-forming expert teams so interesting – and why I’m going to try to not analyse the flight crew interactions when I board a plane – in case I feel the need to get off – a classic case of The Almond Effect.
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