This is a worthwhile talk on managing the human side of change from Jason Clarke, an innovation practitioner.
If you just want the exercise, it starts at 4.07
Anne is a Change Leadership presenter, educator, facilitator and mentor, developing managers to be more effective Change Leaders. Read more …
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… very enlightening and entertaining. Instead of theory/hypothesis made by researchers over a period of time, this information actually made sense about why people resist change.
– Audience members at Guest Lecture, Human Resource Strategies, University of Sydney