Regardless of company or industry, most employees tend to respond to change in the same way: with reluctance and trepidation. Often, we don’t even know why we respond the way we do; we just notice ourselves becoming resistant to change, despite the obvious potential for growth and development.
By understanding these issues and with the knowledge of how people are likely to react, we are able to effectively train leaders to implement change.
Your newsletters never lose their power. You must be one of the most prolific readers and thinkers I have ever met.
– Brett Morrow, Manager Operations and Service Centres, Skywards, Emirates Airlines