Regardless of company or industry, most employees tend to respond to change in the same way: with reluctance and trepidation. Often, we don’t even know why we respond the way we do; we just notice ourselves becoming resistant to change, despite the obvious potential for growth and development.
By understanding these issues and with the knowledge of how people are likely to react, we are able to effectively train leaders to implement change.
Our people leaders have been able to immediately translate their new understanding into their daily work and feel equipped to be able to confidently lead through the next period of change. The common language and understanding is invaluable. STAR and ANTs would appear to be a new most commonly used terms within the organisation.
Anne was a terrific facilitator for our State meeting that featured leading experts in Australia, and her work contributed to it being our most successful event of the year. As an event organiser, it’s always good to know you’re in safe hands!
– Phil Preston, President NSW PSA